John lewis apple mac warranty

Apple Macs vs Windows PCs. Previous Next. The set-up of new internet connections, printers and other devices is easier than Windows. About the Author: Shortlands Computing. Shortlands Computing provides business support across London. We provide a very professional and responsive service, improve business performance and make technology work smoothly.

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You are currently logged out. I've had one laptop repaired and another replaced by contents insurance. Granted, neither was down to liquid, although the two mobile phones I've had replaced were one fell in a paddling pool, the other the bath. Maxatoria Posts: 16, Forum Member.

Advice please regarding John Lewis refusing to repair Macbook — Digital Spy

A lot of gear now has small dots of a special material that detects moisture and i'd imagine that the dots have shown moisture ingress which could be due to a lot of things such as moist environment like taking it into shower rooms etc. I suppose mobile phones are more likely to fall into water than computers, as they're usually in pockets - toilets are a big favourite!

I would contact Apple for advice. I had a problem with a Mac bought at PC World and the local Apple store had no hesitation in fixing it for free because it was under guarantee. They told me that they will always step in regardless of where the item has been bought as all the purchases are registered on their central system.

They take a real pride in their products and I was very impressed.

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At the moment its your word against John Lewis's you need to put forward prove you are correct. Inkblot Posts: 26, Forum Member. From Apple's site : Liquid Contact Indicators LCI have been added to specific locations on current Mac portables and desktop keyboards to help determine if systems have been exposed to liquid.

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This is a difficult one. If the John Lewis service dept are saying that the LCI is showing the computer has been exposed to liquid, then it may be that something has triggered the LCI but has not damaged the computer.

But how you would prove this I do not know. Igotyoubabe Posts: 2, Forum Member. Will they return it to you without cost?

If so, get it back and take it to an Apple shop. I would just take it in and say its not working and not mention the JL story.